Terms of Service

By using our services, you agree to comply with these Terms of Service.

Please review these Terms of Service carefully before accessing or using our platform (DiscordPlug). This Agreement outlines the legally binding terms and conditions that apply to your access to and use of our Website or Discord

Support Policy

We respond to support and delivery tickets on our Discord ONLY via Live Chat within 15 minutes to 24 hours (occasionally up to 48 hours)
Support is not provided via phone calls or direct messages
We ensure timely product delivery, except during technical difficulties

Return & Refund Policy

If there's an issue with our products or if you don't receive them within the specified timeframe, we'll provide a refund
If the product doesn't function as intended, you may be eligible for a refund. Contact us via Live Chat or our Discord for more information
Refunds do not apply if a feature is unavailable due to your location or billing country
Refunds do not apply if you fail to follow the provided guidelines
Refunds do not apply if you misuse the product contrary to its intended purpose
We do not accept returns or exchanges after product delivery
Processing fees may not be returned depending on the circumstances
We cannot control Discord Server boost revocations and cannot guarantee replacements

Payment, Verification & Privacy Policy

We only collect information necessary to process your order, comply with legal requirements, and provide customer support
We collect billing information (full name and address), Discord username, email address, and IP address
We secure your data through reputable processors like PayPal and Stripe
We may utilize third-party services, each with their own privacy policies
Attempting to reverse a payment without seeking assistance will result in blacklisting from our services
We may hold payments temporarily (up to 21 days) to verify legitimacy
We reserve the right to refuse payments if authenticity cannot be verified. This decision is final and may occur even after previous successful purchases
We will never request your credit card statement, government ID, or other sensitive information for payment verification. Report any scams immediately on our Discord
Credit/Debit Card and PayPal payments are limited to 2 purchases per month for the first 21 days to 3 months

Products & Services

Product pricing is subject to change at any time without prior notice. We reserve the right to discontinue any product at any time
Any product offer may be modified or removed at any time without notice. Active orders will receive appropriate warning and notification
Product description updates will be announced on our Discord server

Disclaimer

This website is not affiliated with, authorized, maintained, sponsored or endorsed by Discord Inc. (discord.com) or any of its affiliates or subsidiaries.

Contact Us today!

Get instant support and assistance through Discord or live chat.

We're ready to assist with all your questions.